NDA / Confidentiality Policy

1. Purpose

The purpose of this policy is to:

• Protect confidential and proprietary information
• Prevent unauthorized disclosure or misuse
• Ensure trust during business engagements
• Safeguard technical, operational, and commercial data

2. Definition of Confidential Information

“Confidential Information” includes any non-public information shared verbally, digitally, visually, or in writing, including but not limited to:

• Business plans and strategies
• Financial information
• Client databases and records
• Source code and software architecture
• Login credentials and access details
• Technical documentation
• APIs and integrations
• Product roadmaps
• Trade secrets
• Marketing plans
• Pricing structures and quotations
• Infrastructure configurations
• Security procedures and cybersecurity information
• Employee or vendor information
• Project materials and communications

Confidential information may belong to either party.

3. Obligations of Confidentiality

Both parties agree to:

• Keep confidential information secure and protected
• Use confidential information only for authorized business purposes
• Restrict access to authorized personnel only
• Prevent unauthorized disclosure, copying, or sharing
• Apply reasonable security measures to protect data

Neither party shall disclose confidential information to third parties without prior written consent unless required by law.

4. Permitted Disclosure

Confidential information may be disclosed only:

• To employees, contractors, or consultants directly involved in the project and bound by confidentiality obligations
• When required by law, court order, or governmental authority
• With written authorization from the disclosing party

Where legally permitted, prior notice of mandatory disclosure should be provided to the affected party.

5. Exclusions from Confidential Information

Confidentiality obligations do not apply to information that:

• Is publicly available without breach of this agreement
• Was already lawfully known before disclosure
• Is independently developed without using confidential information
• Is legally obtained from a third party without confidentiality restrictions

6. Data Security

SolveTech implements reasonable technical and organizational safeguards to protect confidential information, including:

• Access control measures
• Password protection
• Secure communication practices
• Restricted administrative access
• Security monitoring procedures

However, no electronic system can guarantee absolute security.

7. Intellectual Property Rights

All intellectual property rights remain with their respective owners.

Disclosure of confidential information does not transfer ownership rights, licenses, copyrights, trademarks, patents, or other intellectual property interests unless specifically agreed in writing.

8. Return or Deletion of Information

Upon request or termination of the business relationship:

• Confidential materials may be returned, deleted, or securely destroyed where reasonably possible.
• Backup archives or legally required records may be retained for compliance or operational purposes.

9. Duration of Confidentiality

Confidentiality obligations remain effective:

• During the business relationship, and
• For a reasonable period after termination of services or agreements unless otherwise specified in writing.

10. Third-Party Platforms & Vendors

Projects may involve third-party services such as:

• Cloud hosting providers
• Software vendors
• Payment gateways
• Communication platforms
• API providers

While SolveTech works with reputable providers, third-party services operate under their own privacy and confidentiality practices.

11. Limitation of Liability

SolveTech shall not be liable for disclosure of confidential information caused by:

• Cyberattacks or security incidents beyond reasonable control
• Actions of third-party providers
• User negligence or insecure client practices
• Events of force majeure

Liability shall be limited to the extent permitted under applicable law and contractual agreements.

12. Non-Circumvention (Optional)

Where applicable, parties agree not to bypass, directly solicit, or interfere with business relationships, clients, vendors, or partners introduced during the engagement without prior written consent.

13. Governing Law

This NDA and Confidentiality Policy shall be governed by the laws of the State of Kuwait.

Any disputes arising under this policy shall be subject to the jurisdiction of the competent courts in Kuwait.

14. Amendments

SolveTech reserves the right to update or modify this policy at any time. Updated versions become effective upon publication or official notification.

15. Contact Information

For confidentiality or NDA-related inquiries, please contact:

SolveTech
Kuwait
Email: legal@solvetech.com
Phone: +965 XXXXXXXX