Privacy Policy
1. Who We Are
By accessing this website, submitting an inquiry, accepting a quotation, or booking a service with Solvetech, you agree to these Terms & Conditions. These terms apply to website use, communication, inspections, quotations, marine services, mobile services, fabrication work, towing support, and related operational activity unless a separate signed agreement states otherwise.
2. Information We Collect
Depending on how you interact with us, we may collect personal information such as your name, phone number, email address, company name, and service inquiry details. We may also collect vessel-related information, booking information, quotation requests, invoice details, and communication records.
When you browse our website, we may also collect certain technical information such as your browser type, device type, IP address, pages visited, and website usage data. This is consistent with the categories typically described in official Qatar privacy notices.
3. How We Collect Information
We collect information when you submit a form, request a quotation, contact us by phone or WhatsApp, email our team, book a service, respond to our communication, or use our website. Some information may also be collected automatically through cookies, analytics tools, and related website technologies.
4. Why We Use Your Information
SolveTech uses personal information to respond to inquiries, prepare quotations, schedule inspections, deliver marine services, issue invoices, communicate with clients, maintain service records, improve our website, and manage lawful business operations.
Where permitted, we may also use certain contact details to send service updates, company news, or marketing communications. Qatar privacy policy frameworks commonly describe these same purposes, including service delivery, communications, compliance, analytics, and operational improvement.
5. Lawful Use and Confidentiality
SolveTech will process personal data only for legitimate, relevant, and lawful purposes. We aim to keep personal data confidential and limit access to authorized personnel and service providers who need it for business, legal, or operational reasons.
Official Qatar privacy materials also emphasize lawful purpose, confidentiality, and limited disclosure except where consent is given or the law requires it.
6. Sharing of Information
We do not sell your personal data. We may share information only where reasonably necessary with internal team members, approved service providers, subcontractors, IT or hosting partners, accounting or invoicing support providers, professional advisers, insurers, or public authorities where required by law.
7. Data Storage and Retention
SolveTech retains personal information only for as long as necessary to serve the purpose for which it was collected, complete the requested service, maintain required records, comply with legal obligations, and manage warranty, accounting, or dispute-related needs.
8. Data Security
We use reasonable administrative, organizational, and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. Access is limited to individuals and service providers who need the information for legitimate business purposes.
9. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze traffic, and improve overall user experience. If you disable cookies in your browser settings, some website functions may not operate as intended.
10. Your Rights
Subject to applicable law, you may have the right to request access to your personal data, ask for correction of inaccurate information, request deletion where appropriate, withdraw consent where consent-based processing applies, or object to certain uses such as direct marketing.
11. External Links
Our website may contain links to other websites. SolveTech is not responsible for the privacy policies, security, or content of third-party sites. Users should review the privacy terms of those websites separately.
12. Changes to This Policy
SolveTech may update this Privacy Policy from time to time to reflect changes in law, business operations, technology, or website functionality. Any updated version will be posted on this page with the revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how your data is handled, please contact SolveTech using the details provided on the website.
14. Questions About Your Data? Contact Us
If you would like to know more about how SolveTech handles personal information, our team is available to assist you with privacy-related questions or requests.
